You may use the Communications Test to check that your communications preferences and hardware are set up correctly and the StepWatch software is able to "talk to" the docking station and StepWatch.

Click the "Check Dock" button to verify that your computer is in communication with the docking station. You do not need to have a StepWatch on the dock to do this. If at any time the software is not able to communicate with the dock, check that the cable between the dock and the computer is properly connected and be sure you have selected the appropriate port in the Communications preferences (accessed through Preferences in the Edit or StepWatch menu).

You may click the Check StepWatch button to verify that your StepWatch is properly communicating. Advanced settings should be used with Cyma technical support.